Frequently Asked Questions

No amount of junk is “too much” for us! Just show us what you need to disappear, and we’ll give you a pricing estimate for our services. If you have many loads of junk, it may take us multiple days to handle the project, but we’ll get it done. 

The cost of junk removal services can vary significantly depending on the number of loads, the size of the items, and the complexity of the project. Typically, most junk removal appointments cost between $100 and $800. Of course, this price will also increase if you rent a dumpster from us. 

To learn what your junk removal project would cost, give us a call or message us online. Our team members will travel to your location to provide an estimate. 

Unfortunately, it isn’t possible for us to provide an accurate cost estimate prior to our arrival. We price our junk removal services based on the number and size of the items, which means we need to see them in person before we can quote you. 

The good news is that we are quick to visit your site and provide you with an accurate price. Just let us know where you need us, and we’ll come take a look. 

Yes. All of our team members are experienced, and our company is fully licensed and insured. In the unlikely event that we cause damage while removing your junk, our insurance will fully cover it. 

We are typically available to remove junk on all weekdays and weekends. Our call center is open every day, 365 days a year, so you can always give us a call to learn more about our availability.  

Of course not. We want to give you an accurate price upfront, but this is a no-obligation estimate. That means you are under no obligation to agree to it. If you decide not to have us remove your junk, we’ll leave without charging you anything – no hard feelings!

1-800-JUNK-GONE accepts cash and all major credit cards. If you would like to pay over the phone, we can also arrange that. 

Even if we provide your price estimate before beginning the junk removal, your payment will never be processed until the job is completed. 

Yes, you can change or cancel your junk removal appointment at any time. Just give us a call to let us know and we’ll help you reschedule or cancel. 

It depends – are the items easily accessible? If so, we may be able to take payment over the phone and remove the items while you are not onsite. However, if the items are not clearly marked or accessible, it is better if you are present. 

At the end of the day, we always want to be environmentally responsible. That’s why we do our best to keep your junk out of landfills. We donate what we can and recycle as much as possible. We also abide by all of the state and local regulations on trash management. 

Furniture Removal Services

Yes – in most cases, discarded or unwanted furniture counts as bulky waste. This means that old furniture is considered too large to be accepted by regular waste collection organizations.

This depends. If the furniture is attached to the wall or impossible to get out of the door without disassembling, then yes – it’s best if you take it apart prior to our arrival. However, if the piece is maneuverable and free-standing, we may be able to remove it without disassembling it.

Whenever possible, we make sure to give unwanted furniture to charities or reputable organizations. 1-800-JUNK-GONE is committed to finding sustainable solutions for our waste rather than letting it all wind up in a landfill.

In many cases, no, you do not need to be present for our crew to pick up your furniture. As long as you have pre-paid for the services and have put the furniture in an easy-to-spot location, such as your front porch, we can handle it.

However, if your furniture is inside the home or not clearly marked, we will likely request that you be present during the removal process.

Absolutely not. Our pricing estimate is 100% obligation-free. If you’re not interested and haven’t signed a contract, we won’t hold you to anything. Just let us know whenever you change your mind!

Partnering with 1-800-JUNK-GONE is the fastest way to make your unwanted furniture items disappear. To learn what your removal appointment will cost, contact our team for a free, no-obligation estimate.

House Cleanout Services

Of course. If you set up a date and time with our junk removal team, we’ll arrive precisely when you need us.

At 1-800-JUNK-GONE, we believe in making your junk disappear – but we also believe in sustainability. That’s why we recycle or donate items whenever we can. Our team has partnered with several charities over the years and will continue to do so.

The speed at which we clean out a home depends heavily on the size of the space and the amount of junk. We may be able to clear a small home or apartment in a few hours, but a large estate could take a couple of days to clear.

When we arrive at your property to give you a price estimate, we will also provide a proposed timeline for the junk removal process.

In most cases, we are not able to remove “hazardous” items that require special handling and disposal. For example, we do not handle…

  • Asbestos materials
  • Lead paint furniture
  • Medical refuse
  • Biological waste
  • Chemicals/solvents
  • Paints and stains
  • Batteries and some electronics

If you are wondering about a specific type of junk, contact our team. We’ll happily explain if we are trained and able to handle your item(s).

Your presence may or may not be required, depending on the situation. In most cases, we are able to perform the job without any supervision.

However, some complicated projects require more hands-on attention from the homeowner or renter. We want to make sure we’re removing the right items, and if the junk is not clearly labeled, we will need guidance.

Commercial Junk Removal

Our timeline depends on the extent of the junk and the layout of the building or property. We are able to complete most junk pickup appointments in less than a few hours, but some may take longer due to complications.

When you work with 1-800-JUNK-GONE, we’re committed to being upfront about all of our pricing. We’ll arrive at your property, scope out the situation, then give you a firm estimate for our services. That way, you’ll know exactly what to expect on your bill.

This is a no-obligation estimate, which means you are not obligated to use our services if you decide you’re not interested.

Yes! Just set up a date and time with our junk removal team. We’ll help you clear out your office space before a big move, renovations, or whenever you need us.

Whenever we can! 1-800-JUNK-GONE is committed to sustainability. We recycle or donate office items as much as possible, especially old furniture and appliances that still work.

An office cleanout timeline depends on the size of the space and the amount of junk the business has. We may be able to clear a small office in a few hours, but a large complex or warehouse could take a couple of days.

When we arrive at your business’s property to provide a price estimate, we will also offer a proposed schedule for the junk removal process.

Usually, we are not able to remove “hazardous” items from business properties. These are items that require special handling and disposal by trained teams.

For example, we do not handle…

  • Batteries and some electronics
  • Asbestos materials
  • Lead paint furniture
  • Medical refuse
  • Biological waste
  • Chemicals/solvents
  • Paints and stains

If you are curious if we handle a specific type of junk, contact our team. We’ll happily explain if we are trained and able to remove your item(s).

It depends on the situation. In some cases, we are able to remove all of the junk without supervision if the items are clearly marked and accessible. However, complicated commercial projects may require more attention from the owner or another company representative.

Dumpster Rental

We rent dumpsters in a range of sizes to accommodate different types of projects and trash volumes. Common dumpster sizes we offer include…

  • 10-yard dumpsters for small projects
  • 20-yard dumpsters for renovations or yard/construction debris
  • 30-yard dumpsters for whole house cleanouts or big yard/construction projects
  • 40-yard dumpsters for excessively bulky waste

To learn more about renting the right-sized dumpster for your project, reach out to 1-800-JUNK-GONE today. We’ll walk you through our sizes and help you select the best option.

Many people underestimate the size of the dumpster they need for their project or event. That’s why we recommend talking to us about your junk removal needs before selecting your dumpster size. We’ll guide you toward the best option for your specific needs.

You can rent one of our dumpsters for as long as you need. Once we deliver it, it’s yours until you call us to pick it up and dispose of its contents.

Disaster Cleanup Services

We will respond to your call for disaster cleanup as quickly as we can. Sometimes we are able to visit your property on the same day, but this depends on the timing of the disaster and our level of availability.

This depends on the extent of the damage. In most cases, we are able to clear out the worst of the debris within a matter of hours. However, more extensive damage may take multiple days to tackle.

Unfortunately, we are not equipped to handle hazardous waste generated after a disaster. This includes materials that have been exposed to fuel oil, gasoline, kerosene, lead paints, or pesticides.